· Technology Integration Program; migration of Canadian infrastructure to U.S. domains/AD forest
· Replacement of PeopleSoft to Global WorkDay initiative for Canada, U.S. and U.K.
· IAM support documentation for services; on/offboarding for Domain Integration with U.S. and WorkDay
· Global Cybersecurity program with Canada, U.S. and U.K.
· BMC Control M process updates and merge with U.S. counterpart
· VPN Upgrade
· SailPoint Connector Requirements
· Regulatory rebranding requirements for IIROC and CIPF
· Active Directory Requirements
· Sentinel One
· Equity Capital Markets clients paper statement to e-statements
· Replacement of vendor-based solution of electronic document management to inhouse developed repository
· Proofpoint Email DLP for prevention and oversight of emails to external recipients Global UCaaS requirements, SOP, process maps, user stories
· Global UCaaS requirements, SOP, process maps, user stories
· Partner with OCM for new MS Windows 10-1909 update for 18k users
· Team member for the creation of a secured virtual cloud data centre to support Elections Canada new voting technology
· Migration of OpenAir to PPM Pro (Planview); Standard Operating Procedures (SOP)
· Review client on and offboarding processes and determine recommendations
· Requirements and processes for Cernovus’s new ‘Genius-bar-like’ offerings
· U.S. Digitalization leveraging common N. American enterprise platform for retail branch tellers
· Corporate Real Estate implementation and readiness for millwork, hardware and software for Go Live
· Transform, modernize and outsource aging IT infrastructure and services for selected world-wide properties; UCaaS
· Wifi requirements for unsecured access for guest and sponsored options
· Redesign of digital travel reservation, sales and administrative system for all clients (B2B)
· Assessment of core systems including SugarCRM, Remedy (ticketing), Novel (IAM); Recommendations
· Terminal 3 Enhancement Program
· Self-Service Baggage Drop (Terminal 3) – as part of Security in Advance (SIA)
· Advanced-Visual Docking Guiding System
· Early Lightning Warming System upgrade
· Central Deicing Facilities (software upgrades)
· Resource Management Unit
· Aircraft Registry Program Utility (Business Aviation/Optimization)
· Operations Awareness and Departure Metering Program
· Irregular Operations Paging Tool
· Project Approval Document Workflow (Electronic PAD)
· US CBP Public Address unit (Terminal 1 and Terminal 3)
· Employee Access Portal (Terminal 3) - 'Mantrap'
· Cloud: Managed SIEM Requirements; Active Directory upgrade; Office 365; Azure;
· BYOD Proof of Concept
· Lync upgrade / Skype for Business (IT Pilot)
· Integrated Ops Control Centre (IOCC) & Emergency Ops Centre (EOC) Conference Expansion
· PROPWorks/Apron Fees
· Digital Transformation Program (Cisco Stadium Vision)
· ABC Next Generation (concept)
· Language Pack initiative
· Implementation of Charles River Anywhere (Order/Portfolio management); and Salesforce for CRM
· Multi-Product Sales & Origination (MPSO) via Pega integration and System-to-System interface
· Business Process Re-engineering initiative – transition to offshore; enable paperless processing
· Re-engineering new Enterprise service offering ‘WorkforceNow (WFN); Largest ADP Canada offering
· Implementation of new HRIS system for Canadian owners/operators and franchisees + payroll integration
· Intranet website for national franchisee conference
· Public website enhancements
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